Reset your Tekst password

This guide outlines the steps to take if you find yourself locked out or simply want to enhance your account security.

Step 1: Access the logging page.

Start by navigating to the Tekst login page. 
You can do this by navigating to your organization's Tekst login page (e.g., https://<yourcompany>.tekst.com) in your web browser.

Step 2: Enter your E-mail.

Find the "E-mail" field on the login page and click on it to begin the login process. 

Type in the email address associated with your Tekst account.  Make sure it's the one linked to the account for which you need to reset the password.

Step 3: Initiate a password reset.

Below the email field, you'll notice a handy "Forgot password?" link. 
Click on it to initiate the password reset process.

Step 4: Provide a reset email

After clicking "Forgot password?" a new window will prompt you to fill in the email address where you wish to receive the password reset instructions. Enter the desired email address and click the "Continue" button to confirm your request. 

Step 5: Check your email and confirm reset

Next, go to your email inbox and look for a password reset message from Tekst. Open the email and click the "CONFIRM" button to proceed.

Step 6: Set a new password

Return to the Tekst website and locate the "New password" field. Click on it and create a new, secure password for your account. 

Before proceeding, make sure it meets all specified security requirements:

• At least 8 characters

• At least 3 of the following:

  • Lower case letters (a-z)

  • Upper case letters (A-Z)

  • Numbers (0-9)

  • Special characters

Re-enter your new password to confirm it matches the one you just entered.

Finally, click the "Reset password" button. Congratulations! Your password has been successfully reset. 
You can now log in to your Tekst account using your new credentials.

Remember to keep your password secure and unique to ensure the safety of your account. If you encounter any issues during this process, feel free to reach out to our support team for assistance.