This guide will explain the different security settings and how to configure them in the Tekst App to ensure your sensitive information remains protected.
On the Tekst platform, locate and click on the "Settings" option. This is typically found in the bottom navigation menu, providing access to various configuration and account management features. Within the "Settings" section, find and click on the "Security" tab.
Compliance Settings
Messages can be viewed
When enabled, messages become visible on the Analytics page. This allows users to view sample messages related to specific (sub)topics. When disabled, no message content will be shown.
Compliance banner
The compliance banner serves as a warning to users that personally identifiable information (PII) may be visible. It encourages responsible handling of such data.
You can choose when the banner should appear: "Always", "First time only", or "Never" when viewing message data.
PII warning
When enabled, a PII warning is shown when inputting possible sensitive information.
Data can be exported
Enabling this option allows administrators to export analytics data. When active, an export field appears, providing access to a downloadable CSV file containing the relevant data. When disabled, no export can be made.
Authentication Settings
Automatic logout after time
Configure the automatic logout after a specified amount of time by clicking on the relevant bar. This adds an extra layer of security, automatically logging out the user after a set number of minutes. Adjust the number field to select the desired time in minutes according to your company needs.
Automatic logout after inactivity
Similarly, click on the bar next to this setting to automatically log out the user after a defined period of inactivity. Adjust the number field to select the desired time in minutes according to your company preferences.
Enforce multi factor authentication
This setting requires every user in the organization to enable a two factor authentication method. For a step-by-step setup guide, see Enabling Multi-Factor Authentication (MFA).
Default user role
All changes are automatically saved.
IP Firewall
The IP firewall restricts access to your project so that only users connecting from approved IP addresses can log in. When enabled, any request from an IP address that is not on the allow list is blocked.
For a detailed guide on enabling the firewall, managing the allow list, and supported IP formats, see Set up the IP firewall.
If you have any questions or run into any issues along the way, don't hesitate to contact our support team - we're here to help you get the most out of our secure platform.
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