Revoke Salesforce access

This manual outlines the steps to revoke access to Tekst's Salesforce integration. 
There are two main techniques. It is crucial to follow the appropriate method based on your requirements.

Technique 1: General revocation

This method is standard for all integrations, including Salesforce.

1. Delete integration from Tekst's dashboard:

   • Access the Tekst dashboard.

   • Locate the integration you want to revoke.

   • Delete the integration.

2. Automated revocation:

   • Once the integration is deleted, access is automatically revoked.

   • All connections are permanently severed.

3. Contact support:

   • For general revocation assistance, contact support@tekst.com.

Technique 2: Salesforce-specific revocation

If you specifically want to revoke access to Salesforce, follow these steps:

1. Login as a Tekst integration user:

   • Use the credentials of the Tekst Integration User.

2. Navigate to OAuth connected apps:

   • In the Salesforce setup, search for OAuth-connected apps under the user setup.

3. Initiate revocation:

   • Find the Tekst-connected app.

   • Click on "Revoke" to remove access.

Note: Revoking access through this method will disable all Tekst products connected to Salesforce. If you plan to proceed, it’s essential to inform your Tekst Customer Success Manager in advance.

You can remove Tekst’s access to the Salesforce integration either by following the general process used for all integrations or by using Salesforce-specific methods. To avoid disruptions, please proceed with caution and ensure appropriate planning before revoking access.