Tekst MCP Overview

The Tekst MCP integration lets you connect your Tekst workspace to AI assistants like Claude, Google Gemini, and Microsoft Copilot Studio. Once connected, you can ask questions about your processes, automations, analytics, and AI models in natural language - and get answers grounded in your actual data. If your workspace role allows it, your assistant can also make changes for you, such as building automations or maintaining AI models.

What is MCP?

The Model Context Protocol (MCP) is an open standard that allows AI assistants to securely connect to external data sources and tools. Instead of copying data into prompts manually, MCP gives your AI assistant direct access to your Tekst workspace. It retrieves the information it needs to answer your questions on the fly.

What can you do with it?

With the Tekst MCP integration, your AI assistant can:

• Analyze process mining data - throughput times, bottlenecks, and variant comparisons
• Review automation execution history and diagnose failures
• Run SQL queries against your analytics database to answer custom questions about ticket volumes, message trends, and automation performance
• Inspect AI model details and performance metrics
• Audit your integrations and team access
• Build and edit automation flows - create automations, configure their blocks, simulate runs, and decide pending approvals
• Create and maintain AI models - add and update classification tags and extraction entities
• Clean up process graphs - hide, rename, merge, and describe activities
• Look up individual threads and cases, when ticket display is enabled for your organization

Tools that only read data are available to every workspace member; tools that make changes require a workspace role with edit permissions. See the full list in the Available Tekst MCP Tools article.

Getting started

To start using the Tekst MCP integration:

1. Connect your AI client - Follow the setup guide for your platform:

   • Connect Tekst via Claude
   • Connect Tekst via Gemini
   • Connect Tekst to Microsoft Copilot Studio

2. Explore the available tools - See what data your AI assistant can access in the Available Tekst MCP Tools article.

3. Try some examples - Not sure what to ask? The Tekst MCP Usage Examples article walks through common prompts and what happens behind the scenes.

Troubleshooting

If you run into issues connecting or using the integration, see the Tekst MCP Troubleshooting guide.