SAP Service Cloud

This article explains how to create a dedicated technical user in SAP Service Cloud (C4C) for OData access. This user...

This guide explains how to use a custom hook to enable real-time events from SAP Service Cloud by configuring a webho...

This guide goes over the possible ways to connect to SAP Service Cloud on the Tekst App. Prerequisites The user must ...

In SAP Service Cloud, Tekst can perform various actions when cases are created or updated. This article outlines the ...

This article explains how Tekst uses API calls with SAP Service Cloud to automate case processing and train AI models...

This article gives an overview of which objects and fields are used (in a default scenario) for SAP Service cloud. Pl...