Account setup

  • Log in to Tekst

    This guide outlines the various methods administrators and users can use to gain access to the Tekst platform.

    Step 1: Navigate to the Tekst login page.

    Begin by opening your web browser and navigating to your organization's Tekst login page (e.g., https://<yourcompany>.tekst.com).

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    Step 2: Enter an email address.

    On the login page, click on the "Email" field to activate the input area and enter your email address.

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    Step 3: Enter your email address and password.

    Enter your registered email address in the designated field, ensuring it is typed correctly. Then, click on the "Password" field and enter or paste your password. Double-check both entries for accuracy to ensure a successful login.

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    Step 4: Click on "Continue".

    Once your email address and password are entered, click the "Continue" button. This step confirms your identity and initiates the login process.

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    Step 5: You are now logged in.

    Congratulations! You have successfully logged into Tekst.
    You now have access to the platform and can start exploring its features.

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    Step 6: Access your organization.

    For a more personalized experience, proceed to access your organization. Click on your organization's name to seamlessly enter your Tekst workspace and begin collaborating with your team.

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    Step 7: Collaborate seamlessly.

    Clicking on your organization's name grants you access to your Tekst workspace - a centralized hub for collaborative content creation. Within this space, you can easily work with team members, exchange ideas, and contribute to producing meaningful, high-impact content.

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    In conclusion, Tekst streamlines the login process, making it easy for users to access their workspaces quickly and begin collaborating efficiently.

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  • Customize your organization

    This guide offers an overview of the elements you can customize on the Tekst platform - and how to do it.

    Step 1: Navigate to the Tekst login page.

    Open your web browser and navigate to your organization's Tekst login page (e.g., https://<yourcompany>.tekst.com).

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    Step 2: Go to settings

    Once you logged in find and click on the option that says "Settings".

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    Step 3: Find and open organization.

    Inside the settings menu, select the option called "Organization".

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    Step 4: Change the organization's name.

    Locate the "Name" field and click on it. Then, enter your desired organization name.

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    Step 5: Save your updates.

    Click on the "Save" button to save the changes you made to your organization's name.

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    Step 6: Upload the organization's logo.

    Click on the "Choose File" button and select the file you’d like to use as your organization’s logo.

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    Step 7: Upload your logo.

    Click the "Upload New File" button and select your new logo from your computer. 

    Then, click "Save" to apply the changes to your organization's logo.

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    Congratulations! You’ve successfully customized your organization’s name and logo. You're now ready to explore the features and tools Tekst offers to support seamless collaboration and effective communication within your team.

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  • Reset your Tekst password

    This guide outlines the steps to take if you find yourself locked out or simply want to enhance your account security.

    Step 1: Access the logging page.

    Start by navigating to the Tekst login page. 
    You can do this by navigating to your organization's Tekst login page (e.g., https://<yourcompany>.tekst.com) in your web browser.

    Step 2: Enter your E-mail.

    Find the "E-mail" field on the login page and click on it to begin the login process. 

    Type in the email address associated with your Tekst account.  Make sure it's the one linked to the account for which you need to reset the password.

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    Step 3: Initiate a password reset.

    Below the email field, you'll notice a handy "Forgot password?" link. 
    Click on it to initiate the password reset process.

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    Step 4: Provide a reset email

    After clicking "Forgot password?" a new window will prompt you to fill in the email address where you wish to receive the password reset instructions. Enter the desired email address and click the "Continue" button to confirm your request. 

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    Step 5: Check your email and confirm reset

    Next, go to your email inbox and look for a password reset message from Tekst. Open the email and click the "CONFIRM" button to proceed.

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    Step 6: Set a new password

    Return to the Tekst website and locate the "New password" field. Click on it and create a new, secure password for your account. 

    Before proceeding, make sure it meets all specified security requirements:

    • At least 8 characters

    • At least 3 of the following:

      • Lower case letters (a-z)

      • Upper case letters (A-Z)

      • Numbers (0-9)

      • Special characters

    Re-enter your new password to confirm it matches the one you just entered.

    Finally, click the "Reset password" button. Congratulations! Your password has been successfully reset. 
    You can now log in to your Tekst account using your new credentials.

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    Remember to keep your password secure and unique to ensure the safety of your account. If you encounter any issues during this process, feel free to reach out to our support team for assistance.

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