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Start learningTekst does not persist any PII, message content, or confidential information. All content is processed in real time and discarded after classification. However, Tekst does store metadata that is essential for monitoring and improving model performance. This metadata contains no message body text, attachments, customer names, or other personal data.
To maximize processing speed and minimize the risk of failures or delays, our platform uses an intelligent, dynamic method for selecting which AI models to use for real-time processing tasks. How it works: Instead of using all available models, the system dynamically selects the most essential ones needed for a specific task. This ensures faster, more reliable performance for all real-time operations.
Yes! Tekst is capable of processing a wide variety of file types, these include PDF, CSV, Excel, Word, Images, ZIP Archives, etc.
Tekst supports all languages, including those with Cyrillic and Uralic alphabets such as Hungarian and Bulgarian. We have multiple successful EMEA-wide (and worldwide) deployments that cover these languages. Note that the Tekst platform itself is English-only.