Analytics and insights
Analytics
See all articlesAnalytics overview
This guide will explain the features of the Tekst Analytics overview, ensuring you can easily access and interpret th...
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Volume insights
This guide will discuss what metrics are offered in the volume insights section on the Tekst dashboard. The volume in...
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Message feed
See all articlesWhat is the message feed?
The message feed is where you read and work with the conversations flowing into Tekst. It is a real-time view of your...
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View extracted entities on a conversation
When an extraction model runs on your inboxes, it pulls structured information out of each conversation - values like...
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Read a conversation
The reading pane is where you read a full conversation in the message feed. It shows the selected thread in detail, f...
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See automations and approvals on a conversation
When automations run on your inboxes, the message feed shows what they did to each conversation on the Automations ta...
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Find conversations with search and filters
When your inboxes carry a lot of traffic, the message feed gives you search and filters to narrow it down to exactly ...
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