This guide will walk you through the process of setting up the Zendesk connector on Tekst.
Setup
Step 1: Navigate to "Integrations".
On the Tekst platform, locate and click on the "Integrations" option. This is typically found in the bottom navigation menu.
Step 2: Add a Zendesk Integration
Click the Add Integration button in the top-right corner of the Integrations page to connect a new integration. A modal appears showing available providers, choose "Zendesk" and click on "Connect"
Step 3: Fill in Zendesk Domain
Fill in your Zendesk domain and click "Connect".
Step 4: Log in to Zendesk.
Log in to your Zendesk account and grant access to Tekst. Tekst needs this access to read incoming tickets and add labels.
Congratulations! You have successfully set up the Zendesk connector on Tekst.
If you have any questions or encounter issues during the setup process, don't hesitate to contact our support team for assistance. We're here to ensure a smooth integration experience for you!