How often are the AI models retrained?

The training of custom models is fully managed by Tekst. Every customer has multiple models that are constantly monitored for performance. Customers will be able to validate the accuracy of the models in the Tekst portal. Tekst has built a pipeline where accuracy and feedback trigger automatic retraining.

Frequency depends on the accuracy drops. During the start of the project, models will be continuously retrained to achieve an already high accuracy before going live as this will be crucial gain end-user's trust.

If a new open source model becomes available, Tekst will test this model internally to validate performance. Once done, we evaluate which customer could benefit from the newest model.

At Tekst it is our main goal that every customer has at all times the best available and trained model for its business case.