Concepts

Models are the part of Tekst that reads each incoming message and turns it into something your automations can act on...

Tekst processes customer data using a streaming architecture: the content of emails, tickets, and cases is handled ep...

Monitoring model and tag accuracy ensures your models and, therefore, your automations are performing as well as poss...

To maximize processing speed and minimize the risk of failures or delays, our platform uses an intelligent, dynamic m...

The training of custom models is fully managed by Tekst. Every customer has multiple models that are constantly monit...

Tekst supports all languages, including those with Cyrillic and Uralic alphabets such as Hungarian and Bulgarian. We ...

Tekst is capable of processing a wide variety of file types. This article provides a comprehensive list of all suppor...