- What are models on Tekst? Models are the part of Tekst that reads each incoming message and turns it into something your automations can act on...
- What data does Tekst store and how does the learning process work? Tekst processes customer data using a streaming architecture: the content of emails, tickets, and cases is handled ep...
- How is model accuracy calculated? Monitoring model accuracy ensures your models and, therefore, your automations are performing as well as possible. Th...
- Which AI models are used for real-time processing? To maximize processing speed and minimize the risk of failures or delays, our platform uses an intelligent, dynamic m...
- How often are the AI models retrained? The training of custom models is fully managed by Tekst. Every customer has multiple models that are constantly monit...
- Supported languages Tekst is not limited to a fixed set of languages. Our models work across scripts and language families, including Cyr...
- Supported attachments Tekst is capable of processing a wide variety of file types. This article provides a comprehensive list of all suppor...