Outlook
Find all the information to manage your Outlook integration.
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Troubleshoot the Outlook integration
This guide covers the most common problems with the Outlook integration and how to resolve them. For how the integrat...See more -
Outlook integration: personal vs organization-wide accounts
The Outlook integration connects your Microsoft 365 mailboxes to Tekst so that incoming emails can be read, categoriz...See more -
Connect an organization-wide Outlook account
An organization-wide Outlook account is the recommended way to connect Microsoft 365 to Tekst. A Microsoft 365 admini...See more -
Slow shared mailboxes – cause and solution
Some users experience delays when opening, searching, or processing emails in shared mailboxes connected to the Tekst...See more -
Why does changing the email subject in Outlook create a new thread?
If you change the subject line of an email in an Outlook conversation, Outlook treats the modified message as the sta...See more -
Restrict Tekst to specific mailboxes
When you connect an organization-wide Outlook account, Tekst is granted application-level access that can reach every...See more -
Microsoft Graph permissions Tekst requests
To connect Outlook, Tekst requests a small set of Microsoft Graph permissions. These permissions are available by def...See more -
Connect a personal Outlook account
A personal Outlook account connects a single user's Microsoft 365 mailbox to Tekst. The user signs in with their own ...See more -
Configure Outlook access in Azure
The Microsoft Graph permissions Tekst needs are available by default, but some organizations restrict them. When that...See more -
Enhance the appearance of Tekst categories in Outlook
This guide walks you through the steps to enhance the visual appearance of the tags applied to Outlook emails by Teks...See more -
Add shared and child mailboxes
Once an Outlook integration is connected, you can add extra mailboxes for Tekst to process. How you do this depends o...See more