- How does Tekst handle Salesforce HTML email body limits? Salesforce imposes a character limit on the HTML body of emails. When an automation adds emails to a Salesforce case,...
- Does capitalization matter in Outlook labels? Some users have asked whether the capitalization of Outlook labels matters for topic routing in Tekst. For example, i...
- Why is the same email appearing in multiple threads? If you're seeing the same email appear in multiple threads on your dashboard, it's likely due to how the email was ro...
- How does mail synchronization work? This guide explains how Tekst keeps connected Outlook mailboxes up to date. Tekst combines real-time notifications fr...