Messages

Salesforce imposes a character limit on the HTML body of emails. To ensure that your emails are successfully delivere...

Some users have asked whether the capitalization of Outlook labels matters for topic routing in Tekst. For example, i...

If you're seeing the same email appear in multiple threads on your dashboard, it's likely due to how the email was ro...

This guide will explain the dual method-approach used by Tekst to keep mailboxes up-to-date. This  Real-time webhooks...