New: A new date picker and analytics in your own timezone

We have added a new date picker across Tekst. It works in your local timezone, and analytics now takes your timezone into account too, so the dates you pick and the days you see in your charts are your own days. The new date picker is available now.

What is new

Every page that filters on a date range now uses the same date picker: analytics, the message feed, process intelligence, the automation run monitor, and the audit log.

• Quick selections with counts. Pick a ready-made range such as Last week, Last 2 weeks, Last month, Last quarter, Last year, Year to date, or All time. Next to each option you see how many items that period covers, so you know what you are about to look at before you apply it.
• Exact date ranges. A range now runs from the very start of your first day to the very end of your last day, in your local time. Ranges are no longer rounded to UTC days, so nothing at the edges of your range is dropped or added.
• Set a time of day where it matters. In process intelligence, the automation run monitor, and the audit log, you can add a start and end time to narrow the range down to the hour. Process intelligence also offers Last 1K and Last 5K cases to look at your most recent cases.
• Charts in your timezone. Charts that show days now count those days in your own timezone. Someone in New York sees New York days, not UTC days. A two-week range shows exactly 14 days, and the comparison with the previous period lines up day by day, weekends included.

Why it matters

Before this change, dates were counted on UTC days. For a team in Europe or the Americas, that meant a day in a chart did not start at midnight for them, the first or last few hours of a period could end up in the wrong day, and totals did not always match what they expected for a given date.

Now the numbers line up with your working day. When you report on last week's volume, compare this month with the previous one, or check how many messages arrived on a specific day, the figures match the dates you picked in your own timezone. The counts next to each quick selection also save you a round trip: you can see straight away whether a period holds enough data to be useful.

Getting started

There is nothing to set up. Open any page with a date filter, click the date filter, and choose a quick selection or pick your own dates on the calendar. Tekst uses the timezone of your browser automatically.

To learn more about the pages that use the date picker, see Analytics overview, Volume insights, and Find conversations with search and filters.